Then, install the filter again, making sure you select the proper plug-in folder.Īlso, remember that after installing a new filter, you must restart your graphics host for the plug-ins to become available. With Photoshop, you can determine this by going to Edit > Preferences > Plug-ins. ![]() ![]() Find out which folder your host program uses for plug-ins. The filter was not installed in your graphics program's plug-in folder. For information on configuring your user account for these privileges, see your system administrator or your operating system manual.Īfter installing the plug-ins and starting the graphics host program, the filter does not appear in the Filter or plug-in menu. If you use OS X, Windows 2000, Windows XP, Windows Vista, Windows 7 or Windows 8 you must have administrator privileges. The installer, like most installation programs, needs to write files to secure folders on your computer. When I try to install, I get an error dialog saying that I don't have privileges or permission to install the software. This section covers the following troubleshooting issues: If at any time you get stuck or cannot resolve your issue, the fastest way receive a response is by submitting an Online Support Request at: ![]() We've documented the most commonly asked tech support questions here for your convenience.
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